Frequently Asked Questions

We believe good management should feel predictable. Here’s what clients ask us before handing over the keys.

  • We manage long-term residential rentals in Boston and surrounding areas — ideally renovated or well-maintained homes, apartments, and small portfolios.

    If your property aligns with our approach, we’re ready to take it off your plate.

  • Yes — that’s exactly who we’re built for.

    Our systems allow you to fully delegate without chasing updates, managing vendors, or answering tenant calls. You stay informed, but never overwhelmed.

  • Yes. All tenant maintenance requests are submitted through their portal and routed directly to our system.

    We coordinate repairs using vetted vendors, ensure timely responses, and confirm all work meets standard — so you never have to follow up.

  • Yes — as long as they are responsive, insured, and fit within our systems.

    You’re welcome to keep trusted vendors in rotation. We’ll still coordinate everything for consistency and ease.

  • We coordinate the process, but legal costs and court filings remain the owner's responsibility.

    We handle notices, communication, and ensure documentation is in place. Our goal is always resolution — but we’re prepared when removal is required.

  • You’ll receive monthly updates — clean, clear, and structured.

    We reach out directly only when needed — and you can always check your owner portal for real-time insights.

  • While we don’t operate as a brokerage, we partner with trusted agents and investors (including our founder) to help clients buy, sell, or reposition assets.

    If you’re thinking long-term, we’re happy to connect you.

  • We start with a property assessment to ensure alignment. If it’s a fit, we handle:

    • Tenant portal setup

    • Emergency contacts

    • Document sync

    • Vendor coordination

    • Full systems handoff

    It’s simple. Clean. And built to run itself.

  • Our standard management fee is 10% of rent collected.

    Additional services like tenant placement, maintenance coordination, and lease renewals are billed separately — always with full transparency. No hidden fees. Ever.